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Access Statement

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Introduction

The Lakeland Climbing Centre aims to be a place that everyone can enjoy and benefit from regardless of ability. However, there are certain areas of the Centre where the facilities require competence in climbing techniques and a degree of physical and mental ability to be able to use them independently.

This statement is designed to give you some guidance as to what you are able to do in the Centre so that it helps make your visit a success and that when you book we can ensure we deliver the correct session.
Climbing and abseiling at the Lakeland Climbing Centre are activities where some physical fitness is required.  The Centre is divided into areas where the difficulty of the walls varies so sessions can be tailored to suit the fitness level of the participant.

If your session needs to involve additional aids or use of specific areas please inform us when you make your booking and speak to your instructor on the day of your session.  This will ensure that we can prepare in advance so that it will increase the enjoyment of your session.


Pre-Arrival

A clearly worded leaflet is available describing the main facilities, directions, opening times, public transport and cycle access.  The leaflet includes our contact information.  The leaflet is widely distributed to tourist venues and Tourist Information Centres in and around the county.   The information is also obtainable from our website. 

The Lakeland Climbing Centre is located on the outskirts of Kendal; access is via foot, bicycle, car, bus or taxi.

By car: 1) from the north, M6. Leave the M6 at junction 39 and head south on the A6 following signs to Kendal. Once you reach the outskirts of Kendal look for the brown signs for The Lakeland Climbing Centre directing you to turn right onto Mintbridge Road.  Follow Climbing Centre signs to our entrance.   2) from the south, M6.  Follow signs for Kendal from the M6 (junction 36). From the town centre follow signs for the A6 Penrith. Pass Kendal Railway Station on your left at the mini roundabout and continue north on the A6 signposted to Penrith. After half a mile look for brown signs for The Lakeland Climbing Centre directing you to turn left onto Mintbridge Road. Follow Climbing Centre signs to our entrance.

By bus: The closest bus stop is opposite Morrisons supermarket on Queen Katherine Avenue, it is then a short walk over the road to the Centre. Bus numbers 43 and 43A

By foot: The Climbing Centre is easily accessible from the town centre by foot in about 15 – 20 minutes.

By bicycle: access via the A6.

By train: The nearest train station is Kendal and is about 10 minutes walk away.

Shop-mobility scooters, wheelchairs and other equipment are available for hire in Kendal.


Arrival & Car Parking Facilities

Car parking at The Lakeland Climbing Centre is free, please use allotted spaces. There is overflow parking at the end of the Business Park, follow signs from our entrance.

The Climbing Centre car park is situated in front of the entrance, with easy access to the main facilities. Please do not park in obstruction to any of the surrounding businesses.

The overflow car park has space for approximately 50 cars; parking is on tarmac and the distance back to the entrance is approximately 250m.

Access to the main facilities is via even tarmac or concrete surfaces and a Ramp access at the main entrance is provided for wheel chair users. 

The Business Park has limited lighting; but plenty of lighting from the surrounding buildings.

There are some small speed bumps within the Business Park. 

A large format sign is located at the entrance to the Business Park and one on the entrance to the Climbing Centre.

Opening times and other information are displayed in the window.

Only guide dogs are welcome. However, a dog bowl is available and there is space to leave dogs outside. 

All signage is large format, clear with text and pictorial images.  


Main Entrance & Reception

The Lakeland Climbing Centre opening times are available on our leaflets by phone or on our website.

There are two main vehicle entrances to the Lake District Business Park within which the Lakeland Climbing Centre is located.  Visitors on foot, cycle or bus can enter these points also.

All merchandise is clearly priced; many items are at a low level, assistance can be provided by staff.  The Centre makes use of excellent natural light where possible and artificial lighting is good within internal rooms.


Public Areas 

Public areas include:

Ground Floor: Reception, Creamery Café, Kendal Wall Shop, Main Hall (roped climbing room), Chamber (beginners roped climbing, traversing and teaching wall) and the toilets/changing rooms.

Floor One:  The Den (beginners and childrens bouldering).

Floor Two: La Sportiva large meeting room and a small meeting room.

Floor Four:  Specialised climbers Training Room. 

Floor Five: Marmot Loft and Green Room (experienced climbers bouldering).


Reception, Shop and Main Hall are on the same level and involve no steps. Getting from Reception to the Chamber and toilets/changing rooms involves 5 steps or using the outside ramps. All doors in the Centre are side-hinged doors.  Doors to access The Den have finger guards to prevent trapped fingers at the hinged sides.  Seating is available in the Creamery Café with view through to the Chamber.

There are no lift or ramps available for access beyond the Ground Floor but the staircase access to upper floors complies with current building regulations for ambulant disabled public access.


Public Areas – WC

There are the following WC/changing rooms; Male, Female and Disabled, they are located within the building on the ground floor only. The Disabled persons toilet has facilities for people with limited mobility and baby changing facilities. 

Doors are side-hinged.  The disabled person’s cubicle has grab-rails.

Hand-washing facilities in the disabled toilet are designed for ease of use with limited mobility, e.g. lever taps position lower to the ground for wheelchair users.


Additional Information

No smoking in the building: there is a designated smoking area at the front of the building.   Fire points are clearly labelled.

On site there will always be at least one member of staff who is a trained in first aid.

All staff hold relevant qualifications and undertake site specific training.


Contact Information

Address: The Lakeland Climbing Centre Ltd. Unit 27, Lake District Business Park, Kendal LA9 6NH
Telephone: 01539 721766
Email:  This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Website:  www.kendalwall.co.uk
Hours of operation:  see Information/Opening times on this website.

Local public transport numbers:  Stagecoach: 01900 604 588
Local taxi numbers:  Blue Star: 01539 723 670 Castle Taxis: 01539 726 233

We welcome your feedback: it helps us to continually improve our services and facilities.  If you have any comments please phone 01539 721766, email  This e-mail address is being protected from spambots. You need JavaScript enabled to view it   or fill in a feedback card on site.