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Frequently asked questions

No – climbing at the wall can be tailored to individuals therefore, if you think you lack strength don’t worry the instructors will guide you to the appropriate climbs.

No, however there are restrictions for children under 6 years old.

Children have to be able to wear certain climbing safety equipment such as helmets and harnesses, so some restrictions apply to ‘roped’ climbing session but not ‘unroped’ climbing such as bouldering.

Ideally light weight sportswear and warmer out a layer such as fleece.  Ideal footwear are trainers which can be tied up tightly so that there is no chance of them coming loose or falling off during climbing.  Rock shoes are available to hire from reception at a cost of £3 if required (£2 if under our instruction).

Yes we have male and female changing rooms, toilets and shower.  You must bring along your own towels as these are NOT available for hire.

We have coin-return lockers available in the changing rooms and in Reception.  Just bring a pound and remember to collect it when you open your locker.  We have open pigeon hole style lockers in the climbing areas, however, these are not secure and you are fully responsible for your belongings.

You will be asked to make a deposit or payment in full for an instructed session (depending on when the session is). This is a non-refundable/non-transferable. We do endeavour to accommodate changes if enough notice is given but this can not be guaranteed.

If you are on an instructed session speak to your instructor if appropriate. If your instructor is unable to deal with this a Duty Manager will be on site to assist. All members of staff are clearly identifiable by uniform. Finally, a senior member of staff (Centre Manager or Managing Director) can be contacted. Non-instructed visitors should speak to the Reception staff initially, then follow the same process as above.  You can also leave feedback on our feedback cards in the Lobby or via Contact Us on this website

Yes. If you have specific requirements please contact the Centre directly.

Although it is advisable to book for specific courses or sessions it may be possible to just turn up. Please note we cannot guarantee an instructor will always be available. Non-instructed experienced climbers do not need to book.

Yes, some sessions are available to book online, we are hoping to be able to offer more in the future.  Just click the 'BOOK NOW' button on our home page.

This will depend whether you need instruction and what kind of session you'd like, but for example Taster sessions cost £12 per Junior and £15 per adult (see Prices).

This depends on what kind of session you are attending.  For instructed sessions all essential safety equipment is included in the cost.

Yes, the Creamery Cafe is open every day but stops serving around an hour before the Centre closes

Yes. Parking is available right in front of our building with a large overflow car park at the end of the business park.

No – FREE parking for everyone, but please don't block access doors for other businesses

Not normally, unless you are a competent adult climber and can fulfill the usual Conditions of Entry. This maybe achieved within the session but cannot be guaranteed. Please bear in mind that the Beginners Course comprises 7.5 hours of instruction to achieve basic top-roping and bouldering 'competence'.  Hire equipment will be charged at the normal rates.

Depends on the session you book into. We have sessions from 1 hour (1 hour 15 mins on site) to as long as you like! Non-instructed competent climbers have unlimited time.

We keep ratios low so that you get lots of climbing. The maximum number per instructor is 9 but this will drop for certain groups eg Geckos is 1:6.

Yes both Junior and Adult. For Junior sessions see Young Climbers.  For adults see Indoor Rock Climbing

Yes, NICAS is available at the Lakeland Climbing Centre. It's the National Indoor Climbing Achievement Scheme, which provides young climbers with the ability to structure and log their climbing progression. Visit our NICAS page for more information on the scheme.

Our Full Beginners course is 12.5 hours long. This will take an adult non-climber to a point where they can look after themselves right up to lead climbing. However, it maybe possible to do this in less time if you already have some climbing experience, or if you only want to top rope climb.  Age 14 plus can also start bouldering (climbing without ropes) after just a 45 min induction.

Yes we sell a full range of climbing equipment in the Kendal Wall Shop. On our instructed sessions the equipment is included so there is no need to buy any.  Discount vouchers are included as part of the Beginners Course.

Private sessions can be booked at times and dates to suit. All other sessions are at scheduled times. See Activities for details

All our instructors have a wealth of climbing experience both personal and in the supervision and teaching of others. In addition we provide in-house training in line with MLTE guidelines and on going development and training for all staff. Our staff qualifications range from Mountain Instructor Award to in-house site-specific assessment.  All our Duty Managers hold SPA as minimum.

Yes. We carry a £5 million Public Liability Insurance policy.  However individuals are not covered by personal accident insurance whilst using our facility and you may wish to consider taking your own cover.

Yes at all times.

Usually 1st March - 30th June. Please check notices at The Wall for further details or RAD on the bmc.co.uk.

We probably do!

Yes, but ensure you talk to staff before doing so.

The Main Wall is 25m (over 80ft) high.

Yes. There is a bottle filling sink in Reception to encourage you to bring a refillable water bottle

International setters, Ian Vickers & Chris Plant and the Lakeland Climbing Centre staff. Increasingly we will be recruiting 'guest setters'.  Recent guest setters include James Garden and Liam Halsey.

Yes, every day! Our easiest climb on that huge wall has been climbed by a complete novice (but that is unusual!)

Yes, we currently have 3 bouldering areas. A massive development in 2011 has created an enormous new bouldering area on our top floor, the Marmot Loft.

No. You can climb in clean well-fitting trainers if you wish. Alternatively you can hire rock shoes from the Centre for £3.00 per pair (£2.00 per pair for instructed persons).