COVID-19 Tier 4 Closure: Thursday 31st December – Important information for all customers

Dear KendalWall Customers,

It is with heavy hearts that we again have to close our beautiful KendalWall from midnight tonight, Wednesday 30th December, following the government guidelines and the move to Tier 4 for Cumbria.

 

All memberships will be frozen from tonight and any instructed sessions due to take place during the closure period will be credited to your account. If you have pre-booked unsupervised climbing at KendalWall from Thursday 31st December and beyond, this will be cancelled and refunded. As before, nobody will pay for any closed days unless they choose to support us. If you have a punch card (5 or 10 prepaid entries), these are not refundable, but they also do not currently expire so you can use them at any time once we reopen.

If you have any further enquires please email us at [email protected] but please be advised it may take us some time to reply to individual emails.

Our social media feeds will be kept up to date with information so make sure to keep an eye out for updates from our team. This continues to be a time of uncertainty but we will keep you informed as things change and develop.

In the meantime, stay strong and please adhere to the government guidelines. We wish all our customers a peaceful New Year and look forward to welcoming you back in 2021!